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Legal

Booking and Payment Terms

These terms apply to every booking of Villa Karla. Please read them carefully before booking.

Last updated: 2026-07-30

1. Scope and contracting parties

These booking and payment terms apply to the rental of the holiday property Villa Karla in Posedarje, Croatia. The guest’s contracting partners are the owners named in the imprint.

By confirming your reservation you accept these terms as binding. Any deviating arrangement requires text form.

2. Booking and conclusion of contract

Bookings are made through the booking form on this website. Displaying available periods does not yet constitute a binding offer.

The rental contract comes into effect once the deposit has been received in full. Only then is the booking binding and the period reserved for you.

Once the deposit has been received you will receive a written reservation confirmation by email.

3. Deposit and balance payment

A deposit of 50% of the total rental price is due when booking.

The rental price includes final cleaning of the villa (stone house).

The balance must be paid no later than 60 days before arrival. You will receive a payment reminder with a personal payment link in good time beforehand.

If the booking is made less than 60 days before arrival, the full rental price is due immediately at the time of booking.

If the balance is not received on time, we are entitled to withdraw from the contract after an unsuccessful reminder. In that case the cancellation terms under section 6 apply.

Payments are processed by our payment provider Stripe. The available payment methods are shown during checkout.

4. Tourist tax

The tourist tax is included in the rental price and is not charged separately. For transparency, the applicable rates are:

  • €1.50 per adult per night
  • €1.00 per child aged 12 to 17 per night

Children under 12 are exempt from the tourist tax.

The tourist tax is set by the local authorities and is subject to change.

5. Security deposit

A security deposit of €500.00 is payable in cash on arrival.

The security deposit is refunded in full after check-out, provided no damage has been caused to the property and the accommodation is handed over in proper condition.

In the event of damage, the security deposit is retained to cover it. If the damage established exceeds the amount of the security deposit, the owners are entitled to demand settlement of the remaining amount.

6. Cancellation and withdrawal

You may cancel at any time in text form (e.g. by email). The time we receive the cancellation is decisive.

Cancelling 30 days or more before arrival is free of charge. Payments already made are refunded in full.

Cancelling less than 30 days before arrival incurs a cancellation fee of 50% of the total rental price.

We refund the amount you have already paid in excess of the cancellation fee. If only the deposit had been paid at the time of cancellation, no refund is made. If the full amount had already been paid, the portion exceeding the cancellation fee is refunded.

Refunds are made to the payment method originally used. You are free to prove that we incurred no loss, or a substantially lower one.

We recommend taking out travel cancellation insurance.

7. Arrival and departure

Check-in is from 4:00 PM, check-out is by 10:00 AM.

The minimum stay depends on the period booked and is shown to you during the booking process.

8. Use of the accommodation

The accommodation may only be used by the number of people stated at the time of booking. Exceeding that number entitles us to terminate the rental without notice.

Subletting or handing the property to third parties is not permitted. Parties and events require our prior consent in text form.

The guest undertakes to treat the accommodation and its furnishings with care and to observe the house rules.

9. Liability

We accept unlimited liability for damage arising from injury to life, body or health, and for damage caused intentionally or through gross negligence. Otherwise liability is limited to the foreseeable damage typical of this type of contract.

No liability is accepted for items brought onto the property. Use of the pool and outdoor areas is at your own risk; children must be supervised.

10. Right of withdrawal

For contracts providing accommodation for purposes other than residential use on a specific date or for a specific period, there is no statutory right of withdrawal (Section 312g(2)(9) of the German Civil Code). Only the cancellation terms above apply.

11. Final provisions

Should individual provisions of these terms be wholly or partly invalid, the validity of the remaining provisions is unaffected.

German law applies. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

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